Last Updated: October 21, 2026
Refunds and Returns Policy
Everything in this store is printed to order. Your piece does not exist until you order it, and it is made for you. That is why the returns rules are different from a big-box store, and I want them to be plain.
If something is wrong, I fix it
If your order arrives damaged, misprinted, or you received the wrong item or the wrong size from what you ordered, email erika@poweredbyerika.com within 30 days of delivery with your order number and a photo of the problem. You will get a free replacement, or a full refund to your original payment method if you prefer. No need to ship the wrong one back.
Change of mind or wrong size chosen
Because each piece is printed for you, I cannot take back an item that was made correctly to your order. Please check the size chart on the product page before you buy. If you are between sizes, size up. If you are unsure, email me before you order and I will help you pick.
Gifts
If you bought a gift and the size is wrong, email me with the order number. I will do what I can, and I will always tell you the honest answer up front.
Refund timing
Approved refunds go back to the original payment method within 5 to 10 business days, depending on your bank.
Lost in transit
If tracking shows no movement for 10 business days, email me and I will replace the order or refund it.
Questions
Email erika@poweredbyerika.com or call or text 346-546-5654. I read these myself.